We appreciate that seeking help for painful emotional issues can be difficult. This page is intended to explain what we can do for you. Our aim is to offer a variety of support services for the local community including issues around:

  • Relationships & conflict
  • Parenting Depression
  • Anxiety & stress
  • Grief & bereavement
  • Anger
  • Self Esteem
  • Communication
  • Mental health issues
  • Post Traumatic Stress
  • Phobias
  • Alcohol, drug and other addictions

What is Counselling?

Counselling is a process of addressing and resolving personal problems. It involves exploring difficulties and working with thoughts, emotions and behaviours to promote a healthier lifestyle and improve quality of life.

Counselling is a process of working through issues to gain resolution, understanding of self and healing from psychological distress and past trauma.

Confidentiality is vital, please see our page on confidentiality, but you can be assured that nothing you say in Waiuku Family Support will be repeated except within the very strict limitations specified on the confidentiality page. Even then this will be discussed with you by the counsellor.

Our counsellors, as part of ethical practice, have regular ongoing supervision with an accredited supervisor to maintain safe and sound practice. Both Supervisors and Counsellors belong to ethical associations ie. NZAC or NZAP which have ethical guidelines and complaint procedures. All Counsellors at Waiuku Family Support are fully trained, qualified and registered.

How do I make an appointment?

To make an appointment simply phone our office on 09 235 9099 or drop in during office open hours. Mon and Fri 10.00am to 2.00pm and Tues to Thurs 9.30am to 4.00pm. Our friendly staff will take your name and contact details, pass them to the assessing counsellor who will call you and discuss your needs and advise approximately when you will be seen. 

What are the costs involved?

The counselling fees vary depending on circumstances.  Payment is by cash or cheque, we do NOT have eftpos facilities

If you are a beneficiary, victim of sexual abuse or trauma, you may be eligible for WINZ or ACC funding

How often do I need to see a counsellor?

Usually once a week.

This is especially important in the early weeks of therapy as trust and rapport are built and you address the important issues. You may continue with weekly or fortnightly appointments. Appointments are normally 50 minutes long.

What if I have to cancel or postpone my appointment?

If for some reason you are unable to attend your appointment time, it is essential that you phone us to cancel by the day before, to allow the appointment to be made available for someone else.

What will happen when I go to see a Counsellor?

Usually in the first session the counsellor will ask questions about the issue that you want to focus on, or the problem that has brought you to counselling. You will then work together to set the goal(s) you wish to achieve.

How long will I be in counselling for?

This is dependent on what you want to gain from your counselling, or how useful you find it. It is helpful to contract for an initial six sessions, to evaluate your need and set a therapy plan.

The Counsellors

Tina Noakes

Tina has trained in Client- Centred Therapy (B.App.Soc.Sci (Counselling)) and has worked in the Waiuku community for three years. She works using a child-centred and family focused approach to deliver the best result for both child and family. Tina uses creative and play approaches to engage with the child or young person, this helps them communicate their stress or worry. Tina grew up in Ireland, has strong family and community values, which she incorporates into her work. She knows the importance of family/whanau and community/hapu to shape and grow happy, healthy children and young people. She works holistically looking at physical, mental, spiritual and family wellbeing of each client and underpins this approach with discovering and developing the child/young person passion. 

Marly Yern

Marly has a background in medicine, farming and teaching, and has worked as a Counsellor in Addictions, Trauma and Parenting agencies helping individuals, couples and young people recover from problems and adversity to be able to cope with challenges in healthy ways.   Marly joined the WFSN team in mid-2017 and lives locally.  She has three sons and one granddaughter.

You can download and complete our referral form and e-mail it through if easier.  E-mail to [email protected]