You can call us on 0800 937 656 or 09 235 9099 or contact us on the form below.
Send us a message
Pop in and see us
Support Services / Emergency Contacts
General
Samaritans
An all-day helpline.
Phone 0800 726 666.
What's Up
Phone counselling is available Monday to Friday, 1pm–10pm and weekends, 3pm–10pm.
Online chat is available 7pm–10pm daily.
Phone: 0800 942 8787.
Youthline
Phone: 0800 376 633.
Free Text 234.
Email talk@youthline.co.nz
or chat online.
Kidsline
For young people, up to 18 years of age. Open 24/7.
Phone: 0800 54 37 54 (0800 KIDSLINE).
1737
Text or talk with a trained counsellor 24 hours a day.
Free service. Text or phone: 1737.
The Lowdown
Straight up answers and help for when ‘life sucks’.
Email team@thelowdown.co.nz
Free text 5626.
Depression or suicide crisis helplines
Depression Helpline
A free 24/7 helpline.
Phone: 0800 111 757.
Lifeline
A telephone counselling service that provides 24 hours a day, 7 days a week counselling and support.
Phone: 0800 543 354.
Mental Health Foundation
Phone: 09 623 4812.
Suicide Crisis Helpline
Provides support, information and resources to people at risk of suicide, family / whanau, friends affected by suicide and people supporting someone with suicidal thoughts and/or suicidal behaviours.
Phone 0508 TAUTOKO (0508 828 865).
Help with porn
The Light Project
Provides advice on where to go and apps you can download to help.
Safe to Talk
For support with sexual harm contact Safe to Talk:,
text 4334 or try Maori Safe to talk or Pasifika Safe to talk.
Bullying, grooming or sextortion
Netsafe
Keeps people safe online and provides free help seven days a week.
Free phone 0508 638 723,
email help@netsafe.org.nz
or text 4282.
Mental Health Foundation
Phone: 09 623 4812.
Youthline
Phone: 0800 376 633.
Free Text 234.
Email talk@youthline.co.nz
or chat online.
Kidsline
For young people, up to 18 years of age. Open 24/7.
Phone: 0800 54 37 54 (0800 KIDSLINE).
Shine
0508 744 633 – free telephone counselling line.
Gender and/or sexual identity
OUTLine NZ
Provides confidential sexuality and or gender identity confidential telephone helpline support.
Phone: 0800 688 5463 (0800 OUTLINE)
Rainbow Youth
Dedicated to helping young queer and gender diverse (LGBTQIA+) young people up to the ages of 27, as well as their wider communities.
Legal Help
Youth Law
A free legal service for those under 25 yrs.
Phone: 0800 884 529.
Email info@youthlaw.co.nz