Sustaining Tenancies

 Sustaining Tenancies is a service for tenants in private rentals or public housing who are at risk of losing their place to live.  

We can work alongside tenants who have any issues that are putting their tenancy at risk. Issues can range from struggling to pay rent to managing mental or physical health concerns or factors such as addiction or family violence.  

Support is tailored for each individual or whānau to see what is needed and to develop a whānau-led plan. The type and level of support services received will be based on this plan and can include: 

• Advocacy with landlords 
• Advocacy and support to navigate social and health services 
• Referral to financial navigation services 
• Life skills coaching. 

When tenants are on track with their whānau-led goal plan and are no longer at risk of losing their tenancy, we can then work on a new plan that will mean they no longer need to use Sustaining Tenancies’ services.  

How tenants can access the Sustaining Tenancies’ services 

Tenants can refer themselves or be referred by another agency or community organisation. Support service providers can reach out to tenants through: 

• Government departments and agencies 
• Public and private landlords and tenancy services 
• Local Māori organisations and iwi 
• Local GPs and health navigators 
• Local community organisations. 

Please contact us if you or whānau need this support.